About Account Creation / Login

Account Creation

• How can I create an account?
• I cannot register an account
• Does it cost to become a member?
• I have a problem receiving emails from comipo

Log In

• I have forgotten my Login ID and/or password
• The error message "Login ID/password combination you entered is incorrect." appears when attempting to log in
• The error message "Login failed" appears when attempting to log in
• I have a problem receiving the password reset email from comipo
• I cannot get past the login page
• I want to confirm my login history.

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Account Information / History

• I want to check my product purchase history
• Purchased product(s) does not appear in my Download History
• I want to change my login ID/email address/password
• Regarding email addresses that violate RFC

Feature Settings / Confirmation

• Regarding Safe Search

Two-Factor Authentication

• What is Two-Factor Authentication?
• I want to set up Two-Factor Authentication
• About Two-Factor Authentication Apps
• I want to disable Two-Factor Authentication
• I uninstalled the linked authentication app used to set up Two-Factor Authentication
• An error occurred when entering the Authentication Code displayed in my authentication app.

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About Privacy Policy

• About Our Privacy Policy