About Account Creation / Login

Payments

• About Currency Display Settings
• What payment methods do you accept?
• I want to check a receipt (purchase statement)
• I accidentally paid twice.
• About Payment Agency

Credit Card

• I get an error message when paying with or registering a (credit) card
• I want to register/change/delete my credit card information.
• About 3-D Secure

Paidy

• About Pay Later (Paidy)
• I don't know how to register for/use Paidy
• The order was processed by Pay Later (Paidy), but my purchases weren't reflected
• [Pay Later (Paidy)] I haven't received my invoice / I lost my invoice

Points

• I want to check how many points I have
• I want to use points for a purchase
• My points disappeared

Coupons

• What is a coupon? How can I use it?
• I want to confirm what coupons I have
• I didn't receive a coupon
• My coupon disappeared
• I can't use a coupon for my purchase

Gifts

• Tell me about comipo Gift
• I can't use a Gift Code

Sale, Limited Stock Products, Free Products

• The sale or promotion discount is not applied
• Tell me about limited stock products.
• Where do I purchase limited-time free products?
• Tell me about free products

Convenience Store Prepayment

• Purchasing products with Convenience Store Prepayment
• How do I prepay via convenience store?
• I want to cancel a Convenience Store Prepayment.